Teak is very adaptable, whatever your workflow. The more comfortable you get with the toolset, the faster you will settle into a routine. This guide is designed to prepare you for the final step: scheduling your message.
Scheduling is where you’ll bring together the Audience, Message, and how it gets distributed.
To Schedule a message, select "Notifications" from the left rail, and in the Schedules tab click the "New Schedule" Button.
Name your Scheduled deployment with a convention in mind. This will help you and all users in your organization.
All of your created Audiences will be available to you at the time of Scheduling. If you’re in a situation where you need to create an entirely new Audience, you can also start that process during Scheduling.
Scroll, type, or create a new Message just as you did with the Audience selection.
After you have selected your Message you will get another chance to review the content and can make edits before sending it out.
|You will need to set up messaging A/B testing within the message itself; this is not an option at the time of Scheduling.|
Before sending your message, you will be able to choose how you want it delivered. Since a player can play the game on multiple devices and may have a different game version on each device, this is where you can set your delivery preferences.
You may choose to deliver to all devices, most recent, or only to specific devices or game versions. If you choose something that will limit device sends, this will not affect Email or App-to-User Notifications as those do not take the device into account.
For Game or OS versions you can filter minimum (greater than [or equal to]), maximum (less than [or equal to]), specific (equal to) or a range (between).
|Teak uses the version metadata specified in the game’s Info.plist on iOS and AndroidManifest.xml on Android to determine the game’s version. You may need to consult with your dev team to determine how these versions correspond to "marketing" versions.|
You have several custom ways to send messages within Teak. You can set up messages triggered based on player behaviors, messages sent at specific times repeated, or ad-hoc messaging that goes out one time. Messages that act as Local Notifications, to be sent after a timed event in the game, will need to be set up by your dev team.
You can set a time in the future by selecting a date and time. You may change between your time zone and player specific time zones.
The option to send to players all at once or over a period of time is useful for ensuring servers are not inundated with large amounts of traffic or used to spread out Email deliveries to preserve reputation.
If you’re sending a message that is intended to be repeated, you can select to do that daily, weekly, bimonthly, or monthly and set an end date.
Messages that are Scheduled as Triggered can be sent when a player enters or leaves the Audience you selected. If this is a temporary trigger, you may also set an end date.
A Local Schedule is a Schedule set to "Local" which will be sent based on calls made to Teak by your dev team (See
Teak.Notification.Schedule(string,long,Dictionary<string, object>,Reply)). Local Schedules are typically used for extremely personalized or frequent in game events, for example a player’s hourly bonus being available or a tournament ending.
You will need to set up the Message and Schedule before your dev team can send the notification. Your dev team will need the Name of the Schedule in order to make the appropriate calls on their end, and because the Name will be referenced by code in your game client or server you should avoid changing it after creating a Local Schedule.
You can use the same Message features, like images, formatting, and rewards, with a Local Schedule. Additionally, a Message associated with a Local Schedule can template in custom per send tags provided by the game when it makes the appropriate call to send the notification (See Local Notification Tags). You will need to coordinate with your dev team to determine what additional data is available.